Legal

Privacy Policy

Last updated: January 2026. This policy explains how Jerusalem Stone collects, uses, and protects your personal information.

1. Data Controller

Jerusalem Stone (Company No. 516202202), located at 9 King David Street, Jerusalem 9410116, Israel, is the data controller responsible for your personal information. You may contact us at stay@jerusalemstone.pro or +972 2 555 7202.

2. Information We Collect

We may collect the following types of personal data when you interact with our website or hotel:

  • Contact details: name, email address, phone number
  • Booking information: check-in and check-out dates, room preferences, special requests
  • Payment information: processed securely through our payment provider; we do not store full card numbers
  • Website usage data: pages visited, time spent, browser type, and device information
  • Cookie data: as described in Section 6 below

3. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and managing hotel reservations
  • Responding to inquiries submitted through our contact form
  • Arranging curated experiences and concierge services
  • Improving our website and guest services
  • Sending booking confirmations and pre-arrival information
  • Complying with legal obligations under Israeli law

4. Legal Basis for Processing

We process your personal data based on: (a) performance of a contract when you make a reservation; (b) your consent when you submit a contact form or accept cookies; (c) our legitimate interest in improving our services and website; and (d) compliance with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share information with:

  • Payment processors to complete transactions
  • Experience partners and tour guides when you book curated activities
  • Analytics providers to understand website usage (only with cookie consent)
  • Legal authorities when required by Israeli law

All third-party partners are bound by data protection agreements consistent with this policy.

6. Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types:

  • Essential cookies: Required for basic site functionality, including remembering your cookie consent preference. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our website. These are only activated if you click Accept on our cookie banner.

You can manage cookie preferences through our cookie banner or your browser settings. Declining analytics cookies will not affect your ability to use the website.

7. Data Retention

We retain booking records for seven years as required by Israeli tax and accounting regulations. Contact form submissions are retained for two years unless a booking is made. Analytics data is anonymized and retained for up to 26 months.

8. Your Rights

Under the Israeli Protection of Privacy Law and applicable regulations, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal retention requirements
  • Withdraw consent for cookie-based analytics at any time
  • Lodge a complaint with the Israeli Privacy Protection Authority

To exercise any of these rights, contact us at stay@jerusalemstone.pro.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted connections (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is completely secure; we strive to protect your data but cannot guarantee absolute security.

10. International Transfers

Your data is primarily processed in Israel. If data is transferred outside Israel, we ensure adequate protection through standard contractual clauses or equivalent safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact

For questions about this Privacy Policy or your personal data, please contact:

Jerusalem Stone
9 King David Street, Jerusalem 9410116, Israel
Email: stay@jerusalemstone.pro
Phone: +972 2 555 7202
Company No. 516202202